|
|
Terms and Conditions
PRICES
The price for the goods will be as specified in this website at the date
of our acceptance of your order. Prices displayed for products and services
are exclusive of VAT. |
ORDERS
Orders placed via website will be automatically confirmed by email once
the Credit or Debit Card transaction has been successfully completed. Orders
placed by other means will be processed upon receipt but will not be confirmed
unless specifically requested.
Combi Boiler Spares reserves the right to decline to accept any order(s), without providing
any explanation, and will, within 24 hours of receipt of orders, inform
the customer. |
DELIVERY
Our regular methods of delivery are carrier, for which the following terms and conditions apply:
Standard next day delivery rate: All orders accepted by midday between Monday and Thursday are delivered Next Day Delivery.
All orders accepted by Friday midday are despatched on Friday and
delivered by the following Monday, unless Saturday AM service is
requested. All orders received after Friday midday until Sunday will be
processed on the following Monday.
The following exceptions apply: For deliveries and transport cost to
Non-Mainland UK, Scottish Highlands, Northern Ireland, Europe and the
rest of the world, please contact us. Customers must refuse acceptance
of delivery of parcels which appear damaged.
In the case that the delivery is not possible due to there being no
person present at the address to sign acceptance of delivery, the
carrier will request a new delivery date from the customer.
|
OUT OF STOCK ITEMS
In the unlikely event of components not being available for immediate despatch,
Combi Boiler Spares will immediately notify the customers who shall have the right to
cancel or change the order, in which case any credit card transaction, if
applied, will be reversed within 24 hours of notification. |
RETURNS
Goods will only be accepted back with authorisation from Combi Boiler Spares and
with proof of purchase in the form of the original delivery note or
invoice. Customers must contact Combi Boiler Spares by email or phone to obtain
authorisation prior to return. A restocking charge of up to 100% may be
deducted from credits issued for returned goods ordered in error, not
required, and for goods and packaging that is returned damaged,
defaced, marked or where there is any indication of incorrect or
inappropriate use or tampering. |
RISK AND TITLE OF GOODS
The risk of loss of, or damage to the products shall pass to the customer
at the time of delivery. Title of Goods shall not pass to the customer until
all sums due to Combi Boiler Spares have been received in full.
|
CLAIMS
Claims for short or incorrect delivery, or damage to the components, must
be made in writing or email to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
,
within five days from receipt of goods. |
WARRANTY
The warranty period is as shown below for each product and is effective
from the date of despatch from Combi Boiler Spares. The warranty is valid only
where goods have been applied and used for the purpose for which they
are intended and which have not been tampered with.
The warranty periods are:
12 months: Valves, Pumps, Micro Switches
12 months: Fans, Service Kits, End Feed Fittings (Electronic components, PCB's etc return to manufacturer via Combi Boiler Spares)
12 months: Plate heat exchangers
|
TERMS OF PAYMENT
Payments shall be made by Credit or Debit Card only via Paypal secure server. |
SPECIFICATIONS
On this website, specifications are, to the best of our knowledge correct.
We do, however, reserve the right to alter them without notice if absolutely
necessary. |
EXCLUSION OF LIABILITY
Combi Boiler Spares shall not be liable in respect of claims arising by reason of death
or personal injury, except in so far as the death or injury is attributable
to a failure by Combi Boiler Spares to exercise reasonable care.
Further, under no circumstances whatsoever shall Combi Boiler Spares be liable for losses
special to the particular circumstances of the customer, indirect losses,
work required in connection with the removal or change of defective goods
and the installation of repaired or substituted goods, loss of profits,
damage to property or wasted expenditure.
Without prejudice to this condition, where goods are supplied for the purpose
of a business, Combi Boiler Spares liability, whether in respect of one claim or the
aggregate of various claims (other than for claims for death or personal
injury to the extent that the same is caused by a failure of Combi Boiler Spares to
take reasonable care), shall not exceed £1,000,000 and the customer agrees
to insure adequately to cover claims in excess of such amount. |
|
|
|
Terms